It feels good. “Providing great service is a triple win,” says Paul Timm, a professor of the Marriott School of Management. “Your customers feel good, your organisation prospers, and you feel good.”

Helping others enhances your relationships. When you consistently practice customer service values and skills such as kindness, effective listening, empathy, gratitude, and responsibility – you develop habits that will stay with you for the rest of your life and can be applied to all other aspects of your life.