Universal Standard #5

Universal Standard #5

Unit 1 - Trusted and Reliable

Page 12

Being knowledgeable about our basic products and services is not only critical to our success, but it is also beneficial for you.

So, what's in it for me?

When you are more capable in your job it builds your confidence and self-esteem.

You will feel increased satisfaction when you are able to help someone make informed decisions.

You will instantly gain the trust and respect of your customers and colleagues.