Think of an email message as a telephone conversation - except that you are typing instead of speaking. How do you like to conduct your business interactions over the telephone? Do you prefer conversations that are concise and to the point or conversations that are long-winded, vague and unclear?

Email messages that are short, specific and to the point are more effective and efficient. Why?

A short, specific email enables the reader to quickly scan the message, respond and take action. And it provides the email sender with faster responses and actions to their email messages.