Universal Standard #3

Universal Standard #3

Unit 7 - Telephone and Voicemail

Page 6

Make sure you let the caller know who they have reached.

HELPFUL HINT:

A caller should never wonder if they have reached FirstCaribbean International Bank. Make sure you let them know your name and the name of our Bank in your voicemail greeting. For example, “Good day, you have reached the desk of Owen Brown at FirstCaribbean.”