Universal Standard #3
Unit 7 - Telephone and Voicemail
Page 4

It is important that everyone in our Bank create a voicemail greeting that is both personal and professional.

 

What should you include in your voicemail greeting?

  • Your name and the name of our Bank.
  • When the caller can expect a return call.
  • What to do if the call is urgent.
  • A proper close.