Universal Standard #3
Unit 7 - Telephone and Voicemail
Page 2
DID YOU KNOW?

We all now know that using good telephone etiquette techniques are important in demonstrating a professional image to the public.

Voicemail etiquette is just as important. Even though you may not have thought about it this way, your own voicemail message is like a little presentation to the public and it leaves an impression about you and our Bank.