Here are some tips to help you make sure you are sending the right message every time you interact with someone.
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| Non-verbal cues: |
Possible NEGATIVE Messages: |
Body leaning backward in chair, sprawling, pushing chair away |
Retreating, touching a sore point, detached, uninvolved, unconcerned, negative and backing away from the deal |
Arms tightly folded and/or legs tightly crossed |
Guarded, negative, threatened, defensive, putting up barriers, resistance, rejecting |
Hand covering mouth |
Hiding, playing games, uncertain, deception |
Joining hands, fingers touching in steeple fashion |
Superiority, pontificating (I am accomplished and an expert in the area) |
Removing glasses |
Disagreement (doesn’t see eye to eye) |
