Universal Standard #3
Unit 1 - Face-to-Face
Page 17
Avoid the following when greeting someone:
HELPFUL HINT:
The Stare - Don’t stare. It makes people feel uncomfortable; it makes them feel like you don’t trust them.
The “Cooler-than-Thou” - Don’t look at the person and then pretend you can’t see them or that you are too busy to acknowledge their presence.
The Talker - Don’t ignore the person, by continuing a side conversation with a colleague.
