Why is it important to manage diversity?
- It is essential that we attract and retain the most talented people. Skills and ability are not limited to one particular ethnic group or gender; by recognising this we can attract and retain the most talented people into our organisation.
- We are committed to providing service excellence to all of our customers. We believe that this can be better achieved by a workforce that values and reflects the diversity of our society.
- Employees’ motivation and commitment increase if people feel valued and perceive that they are being treated fairly. Evidence from a variety of sources also indicates that diversity results in more creativity and higher productivity.
