How can you get the most out of this Interactive Learning?
Start at the beginning of the selected Module. Starting at the beginning will make it easier for you to learn the type of behaviours that will help you to deliver each Universal Standard.
Review the material. We know that we have covered a lot of material. Take your time. Review the material – it will help you to consistently deliver our differentiated Customer Experience. Remember, if you need more help be sure to contact your Leader.
